Yelp Reviews
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Posted on Yelp
Barbara H.98 days agoVerified
The install crew was amazing. Told us what they were going to do and then did it efficiently. We noticed a change in the temperature on our deck as soon as they opened the awning. This will make the deck much more available during warm weather and rainy days. Than+0Posted on Yelp
Scott M.402 days agoJimmy and Mehdi fixed an awning installed by a different company. They were awesome. I'd recommend Pike and these guys wholeheartedly.Posted on Yelp
Mark S.766 days agoEasy to work with. Delivered exactly what we ordered on time and got it installed in an hour. All went well. We love our retractable awning. Thanks.+0Posted on Yelp
Sailrdave J.784 days agoVerified
We're technically not a Pike customer because the company failed to follow through with the simplest request imaginable that would have secured our order. After a visit from a representative who said he'd been with the company for many years, we got a quote and requested samples of the fabric for color comparison. They tried mailing samples three times (after getting several calls from me asking why samples had not arrived) and finally discovered they had the wrong city in their records. I then suggested a rep stop by and drop off the samples, but to call first. Since then, no call, no visit, no samples. At this point, my wife and I decided after all that, no awning.Posted on Yelp
Debbie G.1047 days agoReally good folks with great service. We had a little glitch and they came right back to fix it! Thank you Pike!Posted on YelpHanna E.1198 days agoWe purchased a solar shade from Pike several years ago and have been happy with it. However, while rolling it up one day the fabric began to fold and it rolled up off center, getting caught up on one side. It dislodged from one bracket and then fell out of the other and then the whole unit fell down. It's on a second story window too high to reach so I contacted Pike to reinstall it. I figured this would be less expensive than buying a ladder taller than the one I had. They were very responsive and scheduled the work for the next day which I greatly appreciated. I asked the repairman how much it would cost and he said it would be "minimal, if anything". The repairmen were friendly and got the job done quickly. When I received their invoice, it was $375! They billed me for 1 1/2 hours of labor at $250 per hour and travel time. In reality, they traveled 15 minutes and did 20 minutes of work. There were no parts or repairs, just re-hanging the shade on existing brackets. I contacted Pike after my sticker shock and the office manager agreed to knock off a 1/2 hour of labor charge bringing the new total to $250. I understand as a standard they charge for a whole hour of labor. Though I spoke to two people in the office they never gave me a quote, though ultimately, it was on me to ask. I could've purchased a taller ladder or even a new shade for $375 or $250! Be aware, if you purchase from Pike, that they are costly for after care. In my case, where the work was simple, it seemed like an overcharge. Hire a handyperson or do it yourself.Posted on Yelp
Drew P.1635 days agoWe got a 13' x 20' awning on our back deck. It has been amazing for shade on the deck and through the windows in the house. We use it during the winter rain for bbqing also. Worth every penny. Pike was awesome- highly recommend.Posted on Yelpbruce h.1754 days agoOur condo association was very pleased with the company and the awning they designed for us. The awning replaces an earlier one (by a competitor) and this one is superior in design and construction. plus they color-matched other nearby metalwork, so we felt there is a design uniformity to tie things together. I'd highly recommend them.Posted on Yelp
Michelle S.1822 days agoAbsolutely 5+ stars!!!! I am over the moon with my new outdoor space that was finished off by the professionals at Pike Awning! Matt and Jesse have exceptional customer service skills and workmanship!! I appreciate the extra time they took to get the 2 awnings perfect and it makes everything gorgeous!!! I can't thank them enough!+0Posted on Yelp
Matt D.1914 days agoPike awning was amazing. The installers were professional and very kind. Would recommend Pike Awning to everyone. Good job Pike.....Verified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
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